Applying Business Intelligence and Decision Support in Provider Organizations

Course Overview

This course will overview the identification, capture and application of Business Intelligence (BI) in provider organizations. It will include how to extract appropriate metrics and how to utilize the metrics to drive fact-based decisions.  The processes and procedures used for the selection and implementation of the underlying technology required to implement a business intelligence system will be shared and discussed.

The course is divided into 3 modules.

Module 1 – An Overview

Presenter: Al Kinel
President and Founder
Strategic Interests, LLC
Presenter: Steve Wallace
President and Founder
BizLitics, LLC

Module 1 will present an overview of the ways in which Business Intelligence and decision support improve healthcare –particularly by providers; hospitals, health systems, large practices, and independent physician associations – by improving operating efficiencies and finding waste.  It will also cover the basic fundamentals of BI and the elements of a BI solution.

Time to view this module is 25 minutes.

Module 2 – Alternative Business Intelligence Strategies

Presenter: Al Kinel
President and Founder
Strategic Interests, LLC
Presenter: Steve Wallace
President and Founder
BizLitics, LLC

Module 2 will look at alternative strategies and architectures to build and deploy Business Intelligence in provider organizations, how to overcome the challenges of BI implementation and key success factors.

Time to view this module is 17 minutes.

Module 3 – Case Study

Presenter: Al Kinel
President and Founder
Strategic Interests, LLC

Module 3 will discuss a real-life case study of a Rochester, New York health system that is applying Business Intelligence in its’ day-to-day operations.

Time to view this module is 8 minutes.

Course Learning Objectives

Upon completion of this course the learner will be able to:

  • Understand how BI and decision support can improve the performance of the healthcare industry
  • Know where to look for opportunities to utilize BI to capture efficiencies and eliminate waste
  • Understand many of the provider, quality and financial initiatives that can be enabled by the use of BI
  • Understand the basic fundamentals of BI and the elements of a BI solution
  • Understand alternative BI strategies for collecting, presenting, accessing and using BI information
  • Understand the challenges facing an organization in building and deploying a BI initiative
  • Understand some critical success factors for a BI initiative
  • Understand the BI Capability Continuum

Time to complete this 3 module course is approximately 75 minutes.

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