Straight A Leadership
Presenter: Quint Studer
This course, based on Studer Group’s research with over 26,000 individuals from America’s top healthcare organizations, pinpoints obstacles that hinder the execution of quality care in today’s changing external healthcare environment and reveals how to overcome these obstacles.
The focus is on learning a specific framework and tools to effectively diagnose and evaluate where one’s organization stands with regard to understanding its leadership challenges. Students will discover the key components critical to consistent and effective employee performance management that results in highly reliable and cost-effective care delivery.
This course has 2 parts. Time to view Part 1 is 30 minutes and Part 2 is 22 minutes.
Course Learning Objectives
After completing this course you will:
- Learn how to diagnose and identify gaps that exist in accountability, consistency, and reliability in your organization.
- Understand why it is important to have standardized processes in place
- Be able to create a leadership framework that improves employee performance management
- Identify the four categories that help understand how to effectively manage change
Time to complete the course is approximately 85 minutes.
Presenter: Quint Studer
Quint Studer spent ten years as a teacher before entering the healthcare industry in 1984 as a Community Relations Representative. From then until he founded Studer Group he served as Department Director, Vice President, and Senior Vice President at a number of organizations and as president of Baptist Hospital in Pensacola, Florida.
Each of these experiences built a platform for creating tools, techniques and systems aimed at improving organizational performance and—most importantly—patient care. In 2000, after numerous requests by organizations for assistance, Studer Group was formed.
A recipient of the 2010 Malcolm Baldrige National Quality Award, Studer Group implements evidence-based leadership systems that help clients attain and sustain outstanding results in more than 800 hospitals and organizations across the US. Together, they serve a “national learning lab” in which best practices are harvested, tested, refined, and shared with all healthcare organizations through peer-reviewed journal articles, Studer Group publications, and products designed to accelerate change.
Quint has written six (6) books. His first book, Business Week bestseller Hardwiring Excellence, is one of the top selling leadership books ever written for healthcare. More than 350,000 copies have been sold. His second book, 101 Answers to Questions Leaders Ask, offers practical, prescriptive solutions to some of the many questions he’s received from health care leaders around the country. Results that Last—written to teach non-healthcare leaders how to apply Studer Group tactics and strategies to their organizations—hit the Wall Street Journal’s bestseller list of business books. Straight A Leadership teaches senior leaders how to create organizations that can execute swiftly and well in response to a rapidly shifting external environment. Quint coauthored The HCAHPS Handbook: Hardwire Your Hospital for Pay-For-Performance Success. His latest book, The Great Employee Handbook, is geared towards employees at all levels. It just hit the shelves, and is already getting rave reviews!
Quint remains in the field creating tools and techniques designed to make organizations better.
Developing Organization: Studer Group
Studer Group® works with over 850 healthcare organizations in the U.S. and beyond, teaching them how to achieve, sustain, and accelerate exceptional clinical, operational, and financial outcomes. We work to bring structure and focus to organizations through the creation of cultures of accountability and help set them up to be able to execute quickly. And with the rapid changes occurring in our industry due to the Patient Protection and Affordable Care Act ushering in the pay-for-performance era, this ability has never been more critical.
As the metrics our industry publicly reports get expanded—and as reimbursement is increasingly tied to these results—organizations are forced to get progressively better at providing top quality care with fewer dollars. We help organizations install an execution framework called Evidence-Based LeadershipSM (EBL) that aligns their goals, actions, and processes. This framework creates the foundation that enables them to transform the way they provide care in this era of rapid change.