Friday, June 9, 2023: Understanding and Improving Patient Experience and Quality (Afternoon)

Location:

DoubleTree Rochester, 1111 Jefferson Road, Rochester NY 14623 and Zoom

June 9th Agenda

During this session, we will share local healthcare Quality best practices in various settings and environments including: Acute Care, Long Term Care, Home Care, FQHC Federally Qualified Health Centers, Physician Groups, Behavioral/ Mental Health, Data Quality, SDOH Social Determinants of Health, and Insurance

In this session we will:

Hold a Healthcare Quality Best Practices discussion with local Quality experts.


12:00 pm - 1:00 pm Lunch and Roundtables with Quality Experts

1:00 pm - 1:15 pm Welcome and Feedback from the Morning Session - Aligning Measures
Linda Becker, President and Founder, Northstar Network

1:15 pm - 3:15 pm Community Quality Best Practices Discussion with local experts covering settings and environments including: Acute Care, Long Term Care, Home Care, FQHC Federally Qualified Health Centers, Physician Groups, Behavioral/ Mental Health, Data Quality, SDOH Social Determinants of Health, and Insurance

3:15 pm - 3:40 pm "What will I do differently?" Table Discussions and Debrief
Lauren Burruto, Executive Director, Northstar Network

3:40 pm - 3:45 pm Wrap-Up
Lauren Burruto, Executive Director, Northstar Network

3:45 pm End

Speakers

Linda Becker

President and Founder, Northstar Network

Lauren Burruto

Executive Director, Northstar Network

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