Executive Director, NorthStar Network
Ms. Smith is the owner and president of Eagles Wings Consulting. Ms. Smith has extensive expertise working with senior management teams in healthcare, both from the health insurer and the healthcare provider perspective. She specializes in healthcare financing and business management, with a proven ability to manage diverse insurance products, develop financial strategies and policy guidelines, and direct a team of healthcare professionals towards cost effective and quality-driven care. She is highly experienced in rating and underwriting, data analysis, budgeting, forecasting, provider compensation, financial and operational bench marking, and all aspects of contracting, including rate negotiations. Ms. Smith also has experience in strategic planning, managed care education, and product development.
Recently Ms. Smith was Senior Manager at The Camden Group working with clients on a national basis and has returned to independent consulting through Eagles Wings Consulting in 2012. Ms. Smith served as president and founder of Eagles Wings Consulting. Before she founded Eagles Wings, Ms. Smith spent six years working for Greater Rochester Independent Practice Association (“GRIPA”). As chief financial officer she was accountable for all finance and business operations for this $313 million Rochester Top 100 company. Ms. Smith also worked at Excellus Blue Cross Blue Shield for over 13 years and was promoted through a succession of progressively more responsible positions, including serving as Manager, Actuarial Services Department for three years. During her 20 years of service at GRIPA and at Excellus BlueCross BlueShield, Ms. Smith negotiated full-risk, partial-risk, and non-risk payment arrangements and contracts between payers and providers. She also designed, developed, and implemented a variety of managed-care benefit products.
Ms. Smith is currently an Adjunct Professor at Roberts Wesleyan College for the Masters in Health Administration program. She is also President of the Rochester chapter of New York Medical Group Management Association and a member of the Education Committee of the Rochester Chapter of the Health Care Financial Management Association. Additionally, she is a member of the Webster Central School District Board of Education and the Board Vice President of the Perinatal Network of Monroe County.
Ms. Smith received her bachelor’s degree from Rochester Institute of Technology in Rochester, New York, and a master’s in business administration from the University of Rochester, Rochester, New York.