Thursday, May 28, 2026: Leadership: Every Conversation Matters

Location:

Saint John Fisher University – Wegmans School of Nursing

May 28th Agenda

Fellows will learn and practice 4 Core Habits of great leaders. These include the ability to Unlock Communication, Accelerate Connection, Drive Performance and Development and Win the Inner Game. These 4 Core Habits serve to break down silos, create a culture of belonging, inspire resilience, and significantly impact an organization’s ability to recruit, retain, develop and engage employees and achieve sustainable growth

Participants will walk away ready to leverage four unique visual cues that serve as a common language and “hacks” for embedding these leadership behaviors at scale in an organization.

 

In this session we will:

  1. Experience the three critical layers of every conversation and communication and how to quickly uncover what is most important to the other person.
  2. Learn six powerful questions for accelerating connection and unlocking emotional intelligence.
  3. Practice a simple model for bolstering resilience and restoring peace when overwhelmed.
  4. Explore how to transform performance conversations, often the most dreaded conversations, into meaningful +Positive Talent Conversations.

7:45 am - 8:15 am Breakfast and Networking

8:15 am - 8:30 am Welcome and "What has become clear to me since last we met?"
Lauren Burruto, Executive Director, Northstar Network

8:30 am - 9:30 am Every Conversation Matters (Habit 1 - UNLOCK COMMUNICATION)
Chuck Ainsworth, Founder & Chief Coaching Officer, Epic Rivers Leadership

9:30 am - 9:45 am Break

9:45 am - 10:35 am Every Conversation Matters (Habit 1 - continued)
Chuck Ainsworth, Founder & Chief Coaching Officer, Epic Rivers Leadership

10:35 am - 10:45 am Break

10:45 am - 11:45 am Every Conversation Matters (Habit 2- ACCELERATE CONNECTION)
Chuck Ainsworth, Founder & Chief Coaching Officer, Epic Rivers Leadership

11:45 am - 12:15 pm Tours of the New Library

12:15 pm - 12:45 pm Lunch

12:45 pm - 2:00 pm Every Conversation Matters (Habit 3 – WIN THE INNER GAME)
Chuck Ainsworth, Founder & Chief Coaching Officer, Epic Rivers Leadership

2:00 pm - 2:15 pm Break

2:15 pm - 3:15 pm Every Conversation Matters (Habit 4 – DRIVE PERFORMANCE AND DEVELOPMENT)
Chuck Ainsworth, Founder & Chief Coaching Officer, Epic Rivers Leadership

3:15 pm - 3:30 pm Wrap up-“What will I do differently?”
Lauren Burruto, Executive Director, Northstar Network

3:30 pm End

Speakers

Lauren Burruto

Executive Director, Northstar Network

Chuck Ainsworth

Founder & Chief Coaching Officer, Epic Rivers Leadership

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