May 26th Agenda

In this session the Fellows will examine the attributes of great leaders. The Fellows will learn & practice how people need to experience a 4:1 ratio of positive and encouraging interactions to challenging situations to avoid the perception of being threatened or overly criticized.

In this session we will:

1. Describe & practice how people need to experience a 4:1 ratio of positive and encouraging interactions
2. Describe and discuss how to drive organizational culture change at scale by breaking down silos and communication
barriers.
3. Describe and explore how to create a cultural movement that can significantly impact your organization’s ability to
recruit, retain, and engage employees.
4. Describe and discuss a common language for cultivating and accelerating leadership behaviors at every level.
5. Describe and discuss ways to act with greater agility and resilience and address issues with openness and respect.

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7:30 am - 8:00 am Virtual Coffee and Networking
Linda Becker, President and Founder, Northstar Network
Lisa Smith, Executive Director, NorthStar Network

8:00 am - 8:15 am Welcome and "What has become clear to me since last we met?"
Linda Becker, President and Founder, Northstar Network
Lisa Smith, Executive Director, NorthStar Network

8:15 am - 9:15 am Better Conversations Every Day
Nick Hines, Healthcare Leader – Americas, Center for Creative Leadership

9:15 am - 9:30 am Break

9:30 am - 11:55 am Better Conversations Every Day (cont.)
Nick Hines, Healthcare Leader – Americas, Center for Creative Leadership

11:55 am - 12:00 pm Wrap up
Lisa Smith, Executive Director, NorthStar Network

12:00 pm End