Thursday, August 19, 2027 – Employee Satisfaction and Retention
Location:
University of Rochester School of Nursing, Saunders Research Building 4th Floor Helen Wood Hall Expansion Room 4w506/4w508, 265 Crittenden Boulevard, Rochester, NY 14620
August 19th Agenda
Leading a multigenerational workforce, addressing burnout, workforce shortages, and retention
In this session we will:
In this session we will
- Discuss changes in nursing and health professional education and ways to create a cross-sector workforce strategy, and examine how Educational Institutions can collaborate with hospitals, FQHCs, and community-based organizations to address workforce shortages and build sustainable talent pipelines.
- Analyze the changing workforce landscape, and identify the demographic, generational, economic, and societal forces reshaping the healthcare and human services workforce.
- Lead effectively across generations by recognizing differences in generational expectations around work, leadership, technology, flexibility, purpose, and career development.
- Distinguish individual resilience issues from organizational and system-level causes of burnout and identify the policies, workflows, leadership behaviors, and cultural factors that contribute to burnout and disengagement.
- Shift from a reactive “burnout response” to a prevention and workforce sustainability strategy.
- Use data to drive workforce decisions Identify the key workforce metrics executives should monitor, including turnover, vacancy, time-to-fill, absenteeism, burnout, engagement, internal mobility, and retention by employee segment.
- Develop strategies to prevent your own burnout and improve well-being
7:45 am - 8:15 am Breakfast and Networking
8:15 am - 8:30 am Welcome
Lauren Burruto, Executive Director, Northstar Network
Lisa Kitko, PhD, RN, FAHA, FAAN, Dean, University of Rochester School of Nursing
8:30 am - 10:00 am Nursing and Health Education P anel Discussion
10:00 am - 11:45 am Break
11:45 am - 12:30 pm Lunch
12:30 pm - 1:30 pm Leading Effectively across Generations
Jill Knittel, MBA, CSP, President & CEO, JK Executive Strategies
1:30 pm - 3:00 pm Prevent Burn-out and Improve Well-being
3:00 pm - 3:15 pm AI Executive Lab
3:15 pm - 3:30 pm Wrap Up
Lauren Burruto, Executive Director, Northstar Network
3:30 pm End
