Friday, June 9, 2023: Understanding and Improving Patient Experience and Quality (Afternoon)

Location:

DoubleTree Rochester, 1111 Jefferson Road, Rochester NY 14623 and Zoom

June 9th Agenda

During this session, we will share local healthcare Quality best practices in various settings and environments including: Acute Care, Long Term Care, Home Care, FQHC Federally Qualified Health Centers, Physician Groups, Behavioral/ Mental Health, Data Quality, SDOH Social Determinants of Health, and Insurance

In this session we will:

Introduce the Quality Priorities of healthcare segments to Fellows to help them better understand the Quality priorities of healthcare segments so that we all become part of the solution.  This will be done through three Quality Round Table discussions.

11:35 am - 12:00 pm Get Lunch

12:00 pm - 1:00 pm Quality Round Table Discussion 1 over lunch

1:00 pm - 1:15 pm Break

1:15 pm - 2:00 pm Quality Round Table Discussion 2

2:00 pm - 2:15 pm Break

2:15 pm - 3:00 pm Quality Round Table Discussion 3

3:00 pm - 3:30 pm Ah-ah Moments Group Sharing and Wrap-up
Lauren Burruto, Executive Director, Northstar Network

3:30 pm End

Speakers

Lauren Burruto

Executive Director, Northstar Network

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